Tuesday, October 23, 2012

Life Lessons from the Service Industry


When I took this job, I knew that I would learn a great deal about people, but I didn’t expect the lessons to come so quickly.  I haven’t been a waitress for a week yet—I haven’t even begun to take my own tables—and already I’m learning.

Working here is making me step out of my own experience.  When you’re young—and despite myself, I am still very young—you tend to think of everyone else as just like yourself.  You do it automatically (or at least I do) and on some level you’re surprised when they make choices that you would never make.  People are vastly different, and I’m only beginning to understand the sheer range of personalities out there. 

Of course, it’s only little things I’m spotting now.  I never use straws at restaurants—I just don’t like it.  But other people do, and they certainly remind me when I forget to bring them.  And whenever I go out to eat with someone, I go, I eat, and I leave.  I see no appeal in sitting at a dirty table, talking on into the night.  If I want to spend more time with that person, I’ll find somewhere else to do it.  But there are some people who just sit and sit and sit for ages.  (These people are not-so-affectionately dubbed “campers” and they are not a good thing, especially for a server who would otherwise be off shift by now.)  I can’t see the appeal, but there you are.

Like I said, small differences; but these differences are enough.  The small things lead to the big things, and they get me to thinking.  I really do look forward to learning more about others in this job—it will be interesting to see what other ways people can surprise me.

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